Monthly software plans
Choose your plan based on the number of active call-center agents on your team.
| PLAN | ACTIVE AGENTS | MONTHLY | INCLUDED AI | NEXT STEP |
|---|---|---|---|---|
| Starter | Up to 5 | $249 / month | 2,000 min / month | Discuss plan |
| Team | 6–10 | $399 / month | 5,000 min / month | Discuss plan |
| Business | 11–20 | $699 / month | 10,000 min / month | Discuss plan |
| Professional | 21–35 | $999 / month | 15,000 min / month | Discuss plan |
| Enterprise | 36+ | Contact Sales | Negotiated | Discuss plan |
Software subscription
The workspace, phone operations and AI transcription and summaries are part of the software offering.
Telephone service
You provide and pay for your Twilio account. Numbers and telecom usage are billed separately by the provider.
AI & usage overages
Each plan includes a monthly organization-wide pool of AI-processed recording minutes. Additional minutes cost $0.03 each, including transcription, summary, outcome and action items. Enterprise allowances are negotiated. Recording storage is separate from the AI-minute allowance.